Major Service Center or One Stop Service Centre (OSCC) was established to provide our customers for the convenience of our privilege customer to lodge a complaint and also questions about the system which has been installed at customer’s places.
It also provides information to us to act in a systematic and effective way to ensure that the complaints and inquiries can be resolved within the specified time. It is also consistent with the future status of this company to receive ISO certification: 9001 (2008) at the end of 2011.
OSCC in operation for 24 hours and 7 days a week will be located at our headquarters at No. 511, Jalan Haruan 4 / 6, Oakland Commercial Centre 70300 Seremban, N. Sembilan.
Main service center can be reached or achieved through the following ways:
1. Fixed Line - 06-6014112
This number will have three lines and will operate for 24 hours x 7 days a week (including Sundays and public holidays)
2. Facsimiles - 06-6014113
Allow customers to make complaints in writing and fax to no. on-line at above.